Find the right conversation
Use account filters, search, and unread status to focus on the Instagram messages that need attention.
Bring supported Instagram conversations into Plexorin Messages. Review the thread, customer details, and saved replies in one workspace.
Use account filters, search, and unread status to focus on the Instagram messages that need attention.
Open the conversation with its message history and customer details available beside it.
Choose a saved response or use an approved shortcut instead of typing the same answer again.
Plexorin Messages also handles supported Messenger and WhatsApp conversations alongside Instagram.
When available, AI can draft a response for review. A person can edit it in the composer before sending.
Review and update customer records from the conversation without leaving the Messages screen.
Connect an Instagram account with the messaging permissions Plexorin requires.
Filter conversations by account, unread status, or search term.
Read the thread, use a saved reply if useful, and send your response.
Keep incoming social conversations visible during customer care work.
Check customer questions without repeatedly opening the Instagram app.
Work across supported Meta inbox channels from a single Messages view.
Review and respond to supported Instagram comments.
See how planning and engagement fit in one workspace.
See the broader Instagram account workspace.
Create a free account, connect an eligible Instagram profile, and review supported messages in Plexorin.