After-Hours Info Request Auto-Reply

Automatically detects info-seeking messages received outside working hours and replies with a friendly notice including your business hours.

Category: Message Reply Nodes: 4 Connections: 4
After-Hours Info Request Auto-Reply

What this workflow includes

#1 accounts
Accounts
#2 if_else
If_else
#3 reply
Reply
#4 end
End

Workflow overview

What it does

When someone asks for information outside your business hours, the flow sends a short automatic reply that confirms receipt and states your hours.

Build steps

  1. Accounts: Pick the pages/profiles to apply.
  2. Condition: If: Message • Status: Contains value • Values: “bilgi alabilir miyim?”, “bilgi”, “detay”, “info”, “information”, “details”.
  3. Working Hours: To trigger at night, set the condition’s working-hours window to 17:00–08:00 (so the “Yes” path means after-hours). Alternative: Set it to 08:00–17:00 and use the “No” path for after-hours.
  4. Connect YesReply (after-hours message) → Finish. Connect the other path directly to Finish.
  5. (Optional) Add a Board Task on the after-hours branch to ensure follow-up next business day.

Why it works

Sets expectations instantly, reduces friction, and keeps your inbox calm during off hours.

Template Details

  • Nodes: 4
  • Connections: 4
  • Last updated: 2025-11-02 19:45:18
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