After-Hours Info Request Auto-Reply
Automatically detects info-seeking messages received outside working hours and replies with a friendly notice including your business hours.
Category: Message Reply
What this workflow includes
- 1accounts
- 2if_else
- 3reply
- 4end
Template Overview
What it does When someone asks for information outside your business hours, the flow sends a short automatic reply that confirms receipt and states your hours. Build steps 1. Accounts: Pick the pages/profiles to apply. 2. Condition: If: Message • Status: Contains value • Values: “bilgi alabilir miyim?”, “bilgi”, “detay”, “info”, “information”, “details”. 3. Working Hours: To trigger at night, set the condition’s working-hours window to 17:00–08:00 (so the “Yes” path means after-hours). Alternative: Set it to 08:00–17:00 and use the “No” path for after-hours. 4. Connect Yes → Reply (after-hours message) → Finish. Connect the other path directly to Finish. 5. (Optional) Add a Board Task on the after-hours branch to ensure follow-up next business day. Why it works Sets expectations instantly, reduces friction, and keeps your inbox calm during off hours.